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Customer Service/ Pawnbroker

Insta-Cash Pawn is looking for highly qualified individuals to join our team. Experience in the pawn industry is not required. If you're an outgoing person, we can teach you everything you need to know in order to become our next team member. We offer great benefits, employer paid life insurance, and paid time off. We offer competitive wages with opportunities to be as successful as you choose to be!

We have three locations in Dallas:

Insta-Cash Pawn #9
1207 South Buckner
Dallas, TX 75217

Village Jewelry & Loan #1
3222 West Illinois

Dallas, TX 75211

Village Jewelry & Loan #2
2010 Fort Worth Ave
Dallas, TX 75208

As a pawnbroker you will ensure high levels of customer service by greeting, engaging and interacting with customers to initiate sales and loan activity.

Customer Service/ Pawnbroker General duties and responsibilities:

  • Greet and interact with all customers to determine their individual needs and recommend appropriate financial solutions
  •  Perform open/close procedures
  • Keep sales floor clean, stocked, and maintain display of merchandise
  • Perform sales and loan transactions
  • Effectively communicate to customers the legal aspects of the pawn and buy transactions

Customer Service/ Pawnbroker Minimum Qualifications:

  • High school diploma or GED
  • Minimum 18 years of age
  • Cash handling experience
  • 1 year customer service experience required
  • 1 year retail sales experience required
  • Computer literate
  • Outgoing and energetic personality
  • Ability to multi-task 

Customer Service/ Pawnbroker Physical Requirements:

  • Must be able to lift 50 pounds
  • Continuous standing required
  • Frequent walking, reaching, bending
  • Occasional climbing 
  • Must pass drug test 
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